The Computer Isn’t the Problem

Technology is supposed to make life easier. Yet anyone who has stared at a frozen screen, fought with an automated customer-service system, or wondered why two pieces of software refuse to communicate knows how quickly technology can become the problem instead of the solution. That tension was at the center of my conversation with IT…

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AI bot tries to become the master

Interesting exchange I just had with ChatGPT. I was trying to brainstorm some ideas on emails to write, and rather than just list some ideas, it proceeds to give a step-by-step tutorial on how to write effective emails.  If you’ve used ChatGPT, you might know how it goes. You make a simple request for a…

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